I received an email a week before the single bed was Long over due to be delivered. The bed came with no feet so couldn’t open drawers so had to ring and wait a couple of days The headboard wasn’t included so rang to order one which took over a week and more phone calls The bed had no head board screws and the screws that came with headboard to small I spent an hour waiting to report this and gave up Will never order next furniture again Overpriced and poor servicr
Response From Next Customer Services Team17th Sep 2020Thank you for taking the time to leave your review on the Rosco Headboard. We're sorry to hear of your disappointment with your recent order and for the inconveniences you've been caused. This is a standalone headboard that compliments and fits to divans. Feet are not supplied with Headboards; these are stapled to the base of the divans. All other fittings are provided with the divans including spacers to ensure there is enough tolerance. Our customer services team will be in touch with shortly to discuss your order.