Fabulous customer service
5th Mar 2021
7th Jan 2021
Good Quality but a nightmare to assemble. My hands are red raw from all the screwing in required and if you are average at DIY like me you will struggle. Over 2 hours to put up with a few breaks to calm the frustrations. Some clear and obvious improvements needing with draw screws. They was way too fat for the pre-drilled hole and splinter the wood.
Response From Next Customer Services Team20th Jan 2021Thank you for your feedback Steve. We're sorry to hear your Bronx Compact Shoe Storage took so long to assemble. Once all the components are unpacked and checked, it should be possible in under 30 minutes for 2 people. However, we will carry out the build and review this item to ensure this is correct. In regards to the drawer holes, these should be tightly toleranced so that the drawers are secure and strong for the life of the product.