If I could rate this less than one star, I would.
Terrible product, with predrilled holes too big, loose fittings, and a terrible flimsy feel. I would feel very wary about the likelihood of this holding together, especially with small children or pets around. Looks great but maybe worth about £50 max, and certainly not an exorbitant £375.
We contacted the customer service team as we really did like the look of it and we didn't want the product just to be destroyed, which would only increase wastage and mean the delivery and fuel costs were pointless. This negotiation took a long time, so eventually we have just had to arrange a return. The customer service team, to their credit, organised this return quickly and efficiently.
Looks great but terribly made. Absolutely do not waste your money on it.
Response From Next Customer Services Team29th May 2021We really appreciate you taking the time to leave your review on the Bronx Ladder Shelf. We're sorry to hear you weren't satisfied with your recent purchase and for the inconvenience you've been caused. Our furniture items are tested to ensure that they meet and exceed British and European standards for strength and safety, so we’ll be following this up to make sure this was an isolated occurrence. We do hope you've been able to find a suitable alternative from our online range.